innotaste central europe
claudia welspacher
teamleader customer service
Claudia Welspacher was born in 1982 in Bruck an der Mur (Austria). After finishing school, she completed a 3-year apprenticeship as an industrial management assistant at voestalpine Austria Draht GmbH in Bruck an der Mur. Claudia then worked for another 3 years at voestalpine Austria Draht in the Rope Sales and Quality Management departments and completed the "automatic certificate generation" project earlier than scheduled.
In the autumn of 2000, Claudia moved to the secretariat of the Styrian Chamber of Labour (Arbeiterkammer Steiermark) for 8 months, where she was employed as an election assistant during the election of the Chamber of Labour, before she began a second period of training in adult education as a hotel and catering assistant. Over the course of this training she completed an internship in French-speaking Switzerland and successfully completed the training in December 2005.
In early 2006, Claudia moved to the federal state of Salzburg and started working for C.H. Erbslöh GmbH in Austria. Initially, activities included back office, logistics, merchandise management and purchasing for the countries AT, HR, SI and CZ, as well as assisting in management and accounting. This broadly diversified field of work includes the processing of customer enquiries, sample processing, complete order processing including the organisation of imports and exports of goods worldwide, including dangerous goods, as well as handling complaints and invoicing. She also conducts negotiations with shipping companies and other business partners, and completed her Matura (general certificate for university entrance) between 2009 and 2012, alongside her employment.
In order to cope with the increasing workload and the expansion of Austrian C.H. Erbslöh into new markets and countries such as SK, HU, BG, RO, XS, MK and BA, as well as UA and RU on occasion, the office team has been expanded to 4 employees, for whom Claudia acts as team leader.